At Bold Fit Store, we’re committed to making your plus-size shopping experience as smooth and confidence-boosting as our curve-flattering designs. Below you’ll find answers to our most common questions about our premium collections, thoughtful delivery options, and stress-free returns.
About Our Products
What makes Bold Fit Store’s plus-size clothing different?
Our collections are designed specifically for curves with premium fabrics and confidence-boosting silhouettes. From our signature high-waisted trousers with perfect tummy control to statement evening tops with thoughtful draping, every piece celebrates your shape. We maintain consistent sizing across all styles so you can shop with confidence.
Do you carry transitional pieces that work for multiple occasions?
Absolutely! Our midi dresses and versatile day dresses are designed to move seamlessly from work to weekend. Many customers build complete capsule wardrobes with our mix-and-match pieces like vests & camis that layer beautifully under our blouses or evening tops.
How do I know what size to order?
We provide detailed size charts for every product, and our community consistently reports accurate sizing. If you’re between sizes or unsure, our customer service team ([email protected]) can make recommendations based on your measurements and the specific fit of each style.
Ordering & Account Questions
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure checkout. All payments are processed through encrypted systems for your protection.
Can I modify or cancel my order after placing it?
Because we process orders quickly (within 1-2 days), modifications may not always be possible. Please email [email protected] immediately with your order number if you need to make changes. We’ll do our best to accommodate your request before dispatch.
Do you offer gift wrapping or special packaging?
Currently all orders receive our signature packaging with tissue paper and care, but we don’t offer dedicated gift wrapping. However, many customers find our presentation lovely enough for gifting as-is!
Shipping & Delivery
What are my shipping options?
We offer two thoughtful delivery choices:
Standard Shipping (£12.95): Via DHL/FedEx (10-15 days after dispatch) – perfect when you need your curve-celebrating pieces with a bit more speed.
Free Standard Shipping: Via EMS (15-25 days after dispatch) for orders over £50 – because inclusive fashion should be accessible.
Standard Shipping (£12.95): Via DHL/FedEx (10-15 days after dispatch) – perfect when you need your curve-celebrating pieces with a bit more speed.
Free Standard Shipping: Via EMS (15-25 days after dispatch) for orders over £50 – because inclusive fashion should be accessible.
Do you ship internationally?
Yes! We ship globally except to parts of Asia and some remote areas. International customers should note that local customs fees may apply (we’ll include all necessary documentation to help clear customs smoothly).
How will I know when my order ships?
You’ll receive a dispatch notification email with tracking information the moment your confidence-boosting outfits begin their journey from our Liverpool warehouse. Most carriers provide detailed tracking updates along the way.
Returns & Exchanges
What if something doesn’t fit or I don’t love it?
We stand by our fit-first promise. If any piece doesn’t make you feel as fabulous as our other customers feel in their high-waisted trousers or evening tops, you have 15 days from receipt to initiate a return. Items must be unworn with tags attached.
How do I process a return?
Email [email protected] with your order number and which items you’re returning. We’ll provide a return authorization and instructions. Once received and inspected at our Liverpool facility, we’ll process your refund to the original payment method (excluding original shipping costs).
Do you offer exchanges?
Currently we process returns and ask you to place a new order for the desired size/item. This ensures you get your replacement as quickly as possible without waiting for us to receive the return first.
Still have questions? Our Liverpool-based customer care team is happy to help at [email protected]. We typically respond within 24 hours (weekdays) because we know confidence doesn’t wait – and neither should answers to your important questions!